IT Infrastructure Service
Our team assists and helps build a scalable, adaptable and dependable IT infrastructure to facilitate a consistent and continuous business operation.
Our tech team helps in following services
Hardware
Procurement, installation of all hardware devices, network, storage and computing.
Software
Procure, supply and install the required software & OS licenses
Tech Support
Provide all tech support for installation of application/tools for the procured hardware and software.
Infrastructure
Provide support for any Infrastructure upgrades and application installation.
Architecture
To propose a Horizontal and Vertical Scalable Architecture.
Support
Support portal credentials given from Original Software OEM for raising tickets
End to End Maintenance
- Diagnostics and troubleshooting the system, component and any equipment
- Configuration changes, tracking, and documentation
- Upgrade multiple hardware/ software application
- Maintenance and support including preventive maintenance of server hardware and other infrastructure
- Co-ordinate warranty repair or replacement service for the Hardware and process warranty claims, as applicable.
- Ensure backup, remove, protect, restore programs, data as required
- Corrective maintenance is to rectify some observed while the system is in use, or to enhance its performance.
- Adaptive maintenance is changes in or within the operating system, hardware, software dependencies & Cloud storage
- Preventive Software Maintenance helps to make changes and adaptations to your software so that it can work for a longer period of time.
- It includes cleaning of interior and exterior, of all hardware and testing for virus, if any, quarterly
- We maintain an inventory database to include the registered hardware warranties and software licenses existing as of the Start Date, and the warranties and licenses for hardware and software
Content Title Here
